assistente de contacto (m/f/x) - banca.

  • oeiras, lisboa
  • publicado hoje
  • data limite 9 julho 2026
candidatura

detalhes do emprego

sumário

detalhes do emprego

  • responsabilidades chave


    • Contactar Clientes para recolher feedback sobre a sua experiência com o Banco (Inquéritos NPS)

    • Analisar as respostas dos clientes menos satisfeitos, contactá-los de volta e resolver os seus problemas com agilidade

    • Identificar oportunidades de melhoria nos nossos serviços e produtos, partilhando insights valiosos com as equipas internas

  • competências


    • comunicação eficaz (verbal e escrita)

    • rigor e precisão

    • conhecimentos informáticos — bons conhecimentos de ambiente Windows e ferramentas Microsoft Office

    • domínio do idioma Inglês

  • principais benefícios

    Horário: 8h30 às17h30 


    Folgas: fim-de-semana


    Vencimento base: 985€ + 7,63€ + prémio variável


    Presencial: TagusPark


     


    A Randstad tem a missão de se tornar a empresa mais equitativa e especializada de talentos a nível mundial e, por isso, reiteramos que damos as boas-vindas a pessoas com as mais diversas capacidades e experiências. Assumimos o compromisso de garantir que o nosso processo de recrutamento e contratação satisfaça as necessidades de todas as pessoas. 
    Caso necessites de alguma adaptação, de modo a tornar a tua candidatura ou entrevista mais confortável, por favor, não hesites em informar os/as nossos/as consultores/as de recrutamento.


      #CService  

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