Coordinate and supervise the daily activities of the SAP Master Data team, allocate
workload and ensure appropriate coverage and prioritisation.
Oversee the creation, update, deletion, archiving, mass upload and mass change of
master data in SAP S/4HANA and connected systems.
Apply and enforce governance rules, RACI, access principles, validation processes and
traceable approval controls defined for the domain.
Provide day-to-day guidance, coaching and functional support to SAP Master Data
Specialists.
Act as the main operational contact for business teams and Business Process Owners
across OTC, P2P, RTR and other relevant end-to-end processes.
Coordinate the operational contribution to SAP projects, migrations, Core Model
deployments, upgrades and MDM/MDG automation initiatives.
Monitor and report operational KPIs, including Data Accuracy Rate, Data Completeness
Rate, creation/update Cycle Time, duplicate records, backlog, SLA attainment and user
satisfaction.