process quality management support.

The Job holder will be responsible to:

Ensure consistent application of process management guidelines in line with EN9100 standard

Ensure process referential (Competences, Resource Models, Documentation Plan, Process networks, Deployment Areas) is up to date, managed and continuously improved
Support proactively the Process Management Team(s) to manage the process referential and continuously improve the Process maturity
Ensure that any process change received is well addressed by checking the consistency of the process changes and their associated impacts
Collaborate with local and central Process Management Team(s) to improve Airbus Business Process management
Assure Process adherence implementation and effectiveness by controlling the progress and adherence results collection
Assure quality of Process deliverables and Process Surveillance Plan,
Check process resources, performance indicators, surveillance plan, compliance, etc...
Prepare Process Maturity assessments by ensuring that all the process maturity criteria are fulfilled by the process(es)
Monitor action plan follow-up, Risks and Opportunities
Ensure Best Practices and Lessons Learnt integration in our ways of working
Ensure systemic root cause analysis on our top irritants by applying quality management methods e.g. PPS, 9S,, Pareto, Five-Why, Ishikawa, ...
Contribute to effective process implementation (e.g. communications, awareness, documents, Tools, ...)

Quality Standard deployment role:

The Job holder will be responsible to:

 Define strategy and tactical plan for Quality standards deployment in Customer Services
 Lead integration of quality standards in Customer Services, as part of the quality initiative platform part of the Customer Services Transformation (Quality First at S Q1@S). Quality Standards are oriented mainly on Solving & Preventing such as Practical Problem Solving, 5 Why’s, Advanced Product Quality Planning, - - Failure Mode and Effect Analysis, risk management...
 Customize quality standards to Customer Services, whenever relevant.
 Connecting to Central Functions in Quality, Airbus Operating System (Lean) and Programmes
 Contributing to the performance of Customer Services business units, through active “hands on” coaching demonstrating value add of the Quality Standards, awareness on quality standards and practicing quality standards with Customer Services whenever relevant.
 Driving Mindset Change for Quality across Customer Services
 Interconnect with Process Quality Managers to foster integration in processes for Customer Services

A diploma/master's degree in the field of aerospace engineering, quality management or a comparable qualification acquired in another way
Professional experience in quality management
Knowledgeable on Quality management methods e.g. PPS, 9S, Pareto, Five-Why, Ishikawa, Lesson Learned and Benchmarking, Failure Mode and Effect Analysis, Advanced Product Quality Planning, Quality Gates
Good communication, stakeholder management and customer-oriented skills
Analytical and systemic mind-set
Reliable, proactive, pragmatic, resilient and assertive
Accurate work ethic
Business fluent English (French desirable)
Experience in MS Office and G Suite
Leadership skills and ability to convince and influence
Strategic mindset
Change and Project Management skills on cross functional and transnational projects

Diverse career opportunities within Airbus European core countries or in other regions around the world;
A hybrid working model, allowing you to combine onsite and offsite work;
A motivated and fun crew to grow and build and shape the GBS together;
An intense and exciting onboarding experience.
Airbus offers a wide variety of competitive benefits and development opportunities. If you meet the requirements of this unique opportunity, and you have the "Passion to Innovate" and the "Power to Change", we encourage you to apply now.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.