international customer support specialists (m/f/x).

Key Responsibilities:

• Multi-Channel Engagement: Provide world-class support to international customers in your native language via phone, email, live chat, and social media.


• Problem Resolution: Resolve inquiries promptly, troubleshoot product and service issues, and provide clear solutions.


• Customer Satisfaction: Deliver friendly, empathetic, and personalized service to ensure outstanding user experiences.


• Process Excellence: Record customer details and interaction history accurately in the internal CRM database.

Qualifications & Skills:

• Language Proficiency: Native or C1/C2-level fluency in Turkish, Swedish, Danish, Russian, Polish, Greek, or Czech (mandatory).


• English Proficiency: Good working knowledge of English (B2 level or higher) for internal communication and training.


• Education: High school diploma or equivalent.


• Communication: Exceptional active listening, verbal, and written communication skills.


• Tech-Savvy: Basic computer literacy and comfort navigating CRM tools and online platforms.

What We Offer:

• Competitive Package: Attractive base salary plus meal allowance.


• Performance Rewards: Regular performance bonuses based on overall achievement.


• Health & Wellbeing: Comprehensive health insurance plan.


• Growth & Integration: Paid initial training, ongoing career progression, and an open, multicultural workplace in sunny Portugal.

Apply Today!
Take your language skills to the next level in a rewarding international role. Apply now and start your journey with us!

Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people.

If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.