Key Responsibilities
Talent Acquisition and Recruitment
• Develop and execute recruitment strategies to source candidates with the skills required for SSC functions (P2P, R2R, O2C, etc.).
• Manage candidate pipelines and ensure a smooth onboarding process.
HR Administrative Support
• Ensure proper setup of contracts, payroll, and employee records for new hires aligned with local regulations and SSC standards.
• Facilitate international workforce mobility when applicable.
• Track employee data and maintain compliance with legal, tax, and procedural requirements across regions.
Employee Development and Engagement
• Implement initiatives to build a strong organizational culture within the SSC.
• Develop and deliver onboarding programs tailored to the SSC environment and SAP requirements.
• Collaborate with the Finance HRBP to ensure employees benefit from career development plans, training, and performance management tools.
• Support managers in driving engagement and motivation within the team during periods of change.
Operational HR Support for SSC
• Act as the key HR partner for employees working in the SSC platform, serving as the point of coordination between functional and geographic HR teams.
• Resolve day-to-day HR queries.
• Monitor HR performance metrics related to SSC staffing, turnover, and engagement.