head of it global strategy and delivery (mfx).

The Head of IT Global Strategy and Delivery operates in very close alignment with the client office and acts as a direct extension of the client CIO, combining strategic transformation leadership with strong operational ownership:

• Act as a key architect of global IT sourcing strategy, in close coordination with  Head Office ensuring consistency, scalability and risk control


• Contribute, structure and execute multi‑regional IT shoring and sourcing in alignment with Group Strategy ensuring the adequate IT workforce design and implementation


• Desing, implement and manage sustainable sourcing models to accelerate nearshore and offshore capabilities embedded in operating strategy


• Lead and manage the SCC IT Portugal workforce, ensuring end‑to‑end operational accountability for IT services and deliveries provided to entities

Insurance Expertise & Business Alignment 

• Ensure sourcing and IT transformation choices are fully aligned with the specific requirements of Insurance – Savings and Protection businesses


• Maintain a strong understanding of end-to-end insurance value chains, from distribution to policy administration and claims


• Guarantee business continuity, service quality, and regulatory compliance throughout the transformation

Governance, Risk & Resilience 

• Ensure all sourcing models comply with internal governance, security and regulatory frameworks


• Anticipate and manage operational, cyber, and third-party risks inherent to shoring/offshoring models


• Reinforce operational resilience and control mechanisms at regional and global levels

Head Office Integration 

• Work in very close alignment with Head Office, with frequent interactions with CIO Office sourcing and Strategic ETO transformation teams


• Act as a senior relay of Global IT strategy within Portugal and across the regions served


• Contribute to Global decision-making on sourcing, investment prioritization, and IT operating models

Multi-Regional IT Leadership 

• Operate with a multi-region mindset, supporting entities across served regions 


• Navigate between local country constraints and global industrialization targets


• Build effective bridges between regional business needs, Group IT functions, and global delivery centers 

Leadership & Change Management 

• Exercise strong executive leadership over multicultural and multi-location teams


• Drive change with authority, diplomacy and clarity, in complex stakeholder environments 

• Holder of an advanced degree, ideally a Master or MBA, with proven senior executive management in IT contexts in complex environments and fast-paced companies


• Proven IT executive senior skills with proven experience operating at Group and multi-regional levels


• Proven leadership in large-scale sourcing and offshoring programs


• Strong experience managing multi-regional and multicultural environments


• Deep understanding of Insurance (Savings & Protection) value chains and regulatory constraints


• Exceptional navigation skills to maneuver complex stakeholder ecosystems, balancing business expectations, IT constraints, and Group strategy


• Ability to operate both strategically and hands-on, with a strong delivery mindset


• Strong command in English is mandatory and French is a plus 


• Strong leadership skills and the ability to motivate stakeholders in a cross functional environment


• Ability to interact effectively at all levels and relevant stakeholders


• Excellence in organizational management with the ability to coach staff, manage large size scopes and lead multidisciplinary, while setting and achieve strategic objectives, ensuring operational resilience and budget accomplishment

Direct contract (contrato sem termo), health and life insurance, meal allowance of 12 €/work day, annual bonus.

Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people. If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.