customer support in french (m/f/x).

Respond to customer requests via multiple channels, updating CRM systems with relevant information.
Build strong customer relationships by handling inquiries with speed and professionalism.
Promote customer retention and loyalty by supporting successful inquiry outcomes.
Maintain professional, empathetic relationships with all customers.
Collaborate effectively with team members and management.
Provide feedback on emerging issues and identify improvement areas proactively.

proficient in french;

english B2;
previous experience in a call center environment (preferred);
high school diploma or equivalent; higher education degree (a plus);
knowledge of technical troubleshooting methods (a bonus).

What do we have for you?

• base salary of 880€/month;

- performance bonus up to 80€/month 

- meal Allowance of 7.23€ per day;

- schedule: Monday to Sunday - 24/7 (Rotative Shifts)
                    Days Off - 2 rotative days

- working contract: 6 months (renewable)

Location: Remote

Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people.

If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.