customer support advisor - english speaker (m/f/x).

• Responsible  for managing portfolios of B2B clients and agency partners


• Reach out to new Direct advertisers or Agencies


• Support onboarding and activation


• Ensure advertisers feel confident  using Reddit (mainly via outbound calls)


• Build strong, long-term relationships


• Drive advertising success across various business segments

• Excellent prospecting and lead generation abilities (cold calling, email, social outreach)


• Understanding of the sales funnel and pipeline management


• Tailoring campaign strategies to brand goals


• Direct negotiation and communication with in-house advertisers


• Deep client alignment and personalized campaign optimization


• Fluent level of English (minimum C1)


• 1 – 2 years of experience in B2B or Outbound Sales; Digital Marketing.


• Experience working with CRM systems (e.g., Salesforce, HubSpot)


• Strong ability to meet brand-specific KPIs and campaign ROI goals


• Excellent communication and strategic thinking skills

• The training period is 15 workdays in total, and it has a duration of 8 hours per day, Monday to Friday, 9 am to 6 pm


• Paid training (18,56€/day)


• Employment Uncertain Term Contract with the client (permanent contract after 2 years)


• Base salary: 938€ gross/month


• Meal allowance: 7€/day


• Holiday allowance: 78.17€ gross/month


• Christmas allowance: 78.17€ gross/month


• Variable performance bonus


• On site in Parque das Nações, Lisboa

Randstad's mission is to become the most equitable and specialized talent company in the world. Therefore, we reiterate that we welcome people with a wide range of skills and experiences. We are committed to ensuring that our recruitment and hiring process meets the needs of everyone.

If you require any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.

#languageIF