As a Customer Support Representative, you will deliver warm, professional service, efficiently resolving any customer issues. Your role is key in maintaining high customer satisfaction and ensuring excellent service standards—all while enjoying your work every day.
Responsibilities:
Assist clients via inbound calls, chat, or email during the after-sales process by answering inquiries about reservations and handling requests.
Resolve product or service issues by clarifying customer complaints.
Provide accurate, valid, and complete information using appropriate methods and tools.
Qualifications:
Proficient in German (mandatory).
Previous experience in a call center environment (preferred).
High school diploma or equivalent required; higher education degree is a plus.
What We Offer:
Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people.
If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.
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