Are you passionate about driving transformation through cutting-edge technologies and process
excellence?
We are seeking a Senior Manager, Continuous Improvement, to lead high-impact innovation and
digital transformation projects in the Shared Service Center (SSC).
Your role will focus on introducing Lean, Six Sigma, and modern technologies like AI, Machine
Learning, and RPA to optimize operations, improve efficiency, and deliver business value. You will
work cross-functionally, engaging teams within the SSC, IT, and the wider business, while reporting
directly to senior leadership and collaborating with vendors and customers.
Key Responsibilities
• Develop a roadmap for process improvement and Lean Digital Transformation
• Identify and execute AI, RPA, and ML-driven digital transformation opportunities.
• Map and redesign current processes while driving end-to-end continuous improvement projects.
• Partner with stakeholders to achieve SLA commitments and tackle operational risks.
• Mentor and coach project teams in delivering impactful results across business functions.