content moderation italian (m/f/x).

Content Moderation position, where the Agent will moderate videos from a social media network. After analysing the content, following the guidelines the person will tag the video with the decision. It's a job that requires attention to detail and patience with repetitive job. It is an growing account with many opportunities.  

Key Responsibilities:
Customer support to Italian speaking customers by phone, email, chat and social media channels.
Support our merchants for all questions and inquiries about our products and services.
Actively work on the optimisation of all processes related to our customers, to constantly increase the happiness of our merchants.
Closely work with other departments together, for example Sales and Marketing.

Fluent Italian (level native/C2 minimum);

Good English skills (level B2);

To be able to work under pressure and to have good stress management;

To decide quickly and to be agile;

To be confident and independent; 

To feel comfortable with repetitive tasks.

What will you get in return?

- Work in a multi-national company in a project with the world's most trendy and popular social media
- Base salary of 1000€ gross x 14 months
- Meal allowance of 7,63/day

-Monday to Sunday 24/7
  Days off: 2 rotative days

07:00 - 16:00
14:00 - 23:00
22:30 - 07:30

- Location: Porto

Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people.

If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.