Proactively identify and pursue new business opportunities within the customer experience and digital marketing space;
Conduct market research to understand client needs and industry trends, positioning the agency as a solution provider;
Lead the end-to-end process of creating detailed proposals, from initial client meetings to crafting tailored solutions that meet client objectives;
Work closely with cross-functional teams to ensure proposal accuracy and alignment with the agency's capabilities;
Collaborate with potential clients to tailor proposals and solutions that address their unique needs and drive value;
Develop and execute activities that enhance the agency's image and positioning in the market;
Identify opportunities for thought leadership, industry events, and strategic partnerships to elevate the agency's profile;
Collaborate with the CEO to set annual new business targets, aligning with the agency's growth objectives;
Determine the cost structures for individual proposals to ensure profitability and competitiveness in the market;
Collaborate with internal teams, ensuring a seamless transition from proposal creation to project implementation;
Provide insights and feedback to enhance the agency's offerings based on market demands and client feedback.