We are now looking for a Services Ordering and Invoicing Officer for our client reference in aeronautical area.
For the following scope of Services: Training, Airframe & Upgrades, Digital solutions, Consulting, Flight Operations, Maintenance & Engineering, the Job holder is in charge of:
Managing accurate and timely administration of business transactions:
Services orders acknowledgment, validation, acceptance, creation and follow-up and
Services invoicing
Creating and sending invoices and statements to customers
Checking the data input to ensure the accuracy of the final bill
Fixing billing errors by issuing credit notes
Handling customers' ordering and billing queries
Ensuring:
all processes follow internal and international business standards
revenues are booked to the rightful budget destination
Using reporting system and providing monthly status:
by service and product line
For orders lead-time (Acknowledge and Acceptance lead time) and invoices
For the list of missing documents (purchase order, service delivery notification, etc.) to each Service Line (operating unit)
Keeping database(s) up to date (customer service catalog)
Assisting Training Contract Managers on its daily activities (creation, follow-up and closure of free of charge orders)
Contributing to Airbus financial targets by securing revenues.
Acting in compliance with the Process SE.AS.01 “Sell Aircraft and Services”; takes part as required to internal/external regulatory audits; aims at delivering on time and on quality; strictly follows E&C and Export Control guidelines.
Customer focus
Team player
Solution/improvement oriented
Integrity
Good interpersonal communication skills in English
Feedback culture
Autonomous
Rigorous, accountable
Strong organizational /analytical skills
Knowledge of SAP, MS Office and G Suite
Administration experience is a plus
Ability to work under pressure, to manage conflicts
Diverse career opportunities within Airbus European core countries or in other regions around the world.
A hybrid working model, allowing you to combine onsite and offsite work.
A modern office well connected to public transportation.
A motivated and fun crew to grow and build and shape the GBS together.
An intense and exciting onboarding experience.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
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