Are you fluent in Swedish and driven by the desire to help people? Dreaming of a job where every day feels like a new journey? We’ve got just the ticket! Join our vibrant team and be the key point of contact for Danish-speaking travelers, ensuring their experiences are smooth, joyful, and unforgettable.
...customer experience navigator - swedish (m/f/x).
- remote, porto
- publicado hoje
- data limite 17 setembro 2025
responsabilidades chave
What you'll be doing:
- Be the first point of contact for Swedish-speaking customers in the tourism industry via phone, email, and chat;
- Solve issues quickly and compassionately, turning challenges into great service moments;
- Provide accurate and insightful info about travel services and bookings;
- Keep detailed records to ensure a smooth customer journey;
- Work closely with cross-functional teams to elevate the customer experience;
- Stay informed on travel trends and updates to keep support cutting-edge.
competências
What we're looking for:
- Native or near-native Swedish skills (spoken and written);
- Good communication in English;
- Passion for customer service and helping others;
- Problem-solving mindset and cool under pressure;
- Experience with CRM tools is a plus;
- A team player with a proactive and resilient attitude.
principais benefícios
What we offer:
- Base salary: €1500/month;
- Meal allowance: €7.23/day;
- Health insurance;
- Work contract with the client
- Monday to Friday - 08:00 to 17:00
Days Off - Saturday and Sunday - A real chance to grow in a dynamic, international environment.
- Work from home (Portugal)
Excited to get started?
Apply now and begin your new adventure in the tourism industry!Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people.
If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.
Join us in providing outstanding customer experiences for a renowned small appliances brand. Apply now and take your career to the next level!
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HS
helena soares
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