Are new technologies part of your daily life? Are you your family's support technician?
Do you live in Portugal?
Do you have advanced knowledge of French and English?
In this project, you can help users of one of the world's largest search engines.
Are you interested?
technical customer support.
- publicado há 4 dias
- data limite 6 junho 2022
responsabilidades chave
- Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/chat/social messaging channels (as assigned);
- Ability to adapt the brand’s voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social, forums, ecommerce reviews)channels;
- Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Respond to inbound customer requests , document relevant case information;
competências
- Native or Proficient French (C2)
- Fluency in English (B2)
- Possess excellent writing and verbal communication skills to simplify technical language for non-technical users
- Demonstrate patience when communicating and solving issues
- Treat all data and personal information with utmost confidentiality
- Keep up with the latest IT and tech-related trends
- Proactive, self-motivated and a great team player
principais benefícios
What do we have for you?
- Base salary of 830€ per 14 months
- Performance Bonus up to 100€ per 12months
- Meal Allowance of 7.23€ per day
- Location: Lisbon (Oriente)
o processo de candidatura.
Saiba o que acontece depois da sua candidatura e o que fazemos para o ajudar a conseguir aquele emprego.
entre em contacto.
estamos aqui para ajudar com as suas questões.
AC
alexandra calado ramos
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