team leader customer service (m/f) em vila real

data de publicação
cátia raposo melo, randstad portugal
tipo de emprego
candidate-se agora

detalhes da oferta

data de publicação
vila real
Vendas, Comercial
tipo de emprego
número de referência
cátia raposo melo, randstad portugal

oportunidade de emprego

Randstad Professionals is specialized in the recruitment of middle and senior management profiles.
Our client is a multinational company in the energy sector that is looking for a Team Leader Customer Service (m/f) for Vila Real.


- High School Degree;
- 2+ years leading teams as a Customer Service Manager, Team Leader or as specialist Internal Sales;
- Experience in contact center (mandatory);
- Demonstrated strong interpersonal and team building abilities, coaching skills, and people management experience;
- Self-motivated and able to work to targets in a busy environment; prioritising busy workload and managing time;
- Excellent communication skills with a track record of creative problem-solving and relationship building;
- Committed, reliable and enthusiastic to learn and develop further;
- Availability to travel all over the country.

principais responsabilidades

- Coordinate the Internal Sales activities;
- Achieve the assigned targets;
- Set Sales Targets and motivate the Internal Sales Team;
- Lead the Internal Sales team;
- Recruit, Train, and Coach the Internal Sales Team;
- Answer questions from staff and provide guidance and feedback;
- Ensure and maintain technical and commercial knowledge by providing educational workshops; briefings and coaching provided to the team members.