service desk technician em lisbon

data de publicação
contacto
francisco pinto, randstad portugal
tipo de emprego
permanentes
candidate-se agora

detalhes da oferta

data de publicação
local
lisbon, lisboa
empregos
Tecnologias de Informação
tipo de emprego
permanentes
número de referência
RT-2019-58547
contacto
francisco pinto, randstad portugal
candidate-se agora

oferta de emprego

Our client is a multinational company that aims to expand its workforce by recruiting Service Desk Technician



Your responsibilities include:
- Providing world class technical and functional support to End Users from our Customers via email, phone, self-service portal, etc);
- Diagnoses and problem solving;



We offer:
- Salary package according to the function to be performed and with demonstrated experience;
- Integration into a solid project;
- Integration into a young, ambitious and motivated team;

competências

You must have:
- 12th grade level (mandatory);
- Fluency in English (mandatory);
- Fluency in Spanish, French and German (preferential);
- Experience in user support (Service Desk, Helpdesk, IT Local Support);
- Available to work on 24/7 shifts;
- Knowledge of Windows Operating Systems (Vista, 7, 8 and 10), Microsoft Office (2003, 2007, 2010, 2013 and 2016);
- Knowledge of Email Clients and Protocols (POP, IMAP, Exchange and Office 365);
- Knowledge of Firewall, Proxy and AntiSpam;
- Knowledge of IM Clients (Lync and Skype);
- Knowledge of Active Directory;
- Access management and permissions in Microsoft Fileshare;
- Knowledge of Hardware and Peripherals;