reporting analyst em lisboa

data de publicação
contacto
tania correia, randstad portugal
tipo de emprego
permanentes
candidate-se agora

detalhes da oferta

data de publicação
local
lisboa
empregos
Serviços de apoio ao cliente
tipo de emprego
permanentes
número de referência
RS-2019-68162
contacto
tania correia, randstad portugal

oportunidade de emprego

Our Client is a global organization with centers on 3 continents and in 7 countries. They are all about transparency, modesty and growth. They also strongly believe in Fun@Work, so much they have made it one of their core values.
They have the best possible clients in gaming, high tech, travel, retail, finance and other key industries.


They want to admit for immediate entry: Reporting Analyst

competências

Requirements:

- Good Microsoft Excel knowledge;
- High engagement skills;
- Very analytical, structured thinking;
- Creative, responsive and adaptive in a dynamic environment;
- Ability to translate business needs in technical requirements & deliverable;
- 1-2 years minimum work experience, preferably in the BI space or Data Management;
- Contact Center experience (preferred);
- English Fluent (C2).

principais responsabilidades

The Reporting Analyst is responsible with defining, developing and finalizing reporting projects. Moreover, an important role will be maintaining a good data accuracy and providing analysis of the generated reports or as per request.

Main Responsibilities:
- Defines reporting projects, including the design, delivery and implementation of Dashboards, reports and key performance indicators;
- Implements reporting processes: develops, tests and delivers specific Dashboards and reports, using various technologies and respecting specific Operations processes;
- Ensures Data Quality checks;
- Provides support to the corresponding stakeholders in defining the specifications and requirements for the reports and Dashboards;
- Provides support on the existing reports and Dashboards; - Provides ad-hoc analysis, when required;
- Collaborates with virtual teams, in order to deliver the required reports and analysis, depending on the projects complexity; - Shares best practices and implements improvement ideas within the team, in order to ensure operational excellence.

oferta

What we Offer:

- Direct Contract with our Client;
- Salary adjusted to the function;
- Meal allowance: 7€/day;
- Working Schedule: Rotating Shifts (24/7);
- Immediate entry.