recruitment offline manager - cbg (m/f) em lisboa

data de publicação
contacto
tania correia, randstad portugal
tipo de emprego
temporários
candidate-se agora

detalhes da oferta

data de publicação
local
lisboa
empregos
Recursos Humanos
tipo de emprego
temporários
número de referência
RS-2019-60036
contacto
tania correia, randstad portugal
candidate-se agora

oferta de emprego

Our client is looking for an Recruitment Offline Manager:

Be responsible for service management, including online service/ offline service/ spare parts management/ VOC management and technical support.

Main Responsibilities:
- Service supplier management, including supplier certification/ supplier evaluation/ KPI monitoring and improvement;
- Offline Service management, including service network building/ service shop building and renewal/ offline business analysis and operation/ spare part management/ service MKT/ settlement;
- Online Service management, including knowledge producing and maintain/ online business analysis and operation;
- VOC management and technical support, including VOC monitor and analysis/ TOP issues warning/ training and technical improvement;
- Service strategy formulating and implementing.


Salary compatible with the experience
Location: Lisbon
Temporary Work Contract with Randstad

competências

Requirements:
- At least 3 years of service experience in a consumer electronics company, including online service/ offline service/ spare parts management/ VOC management and technical support;
- Experience with service and technical support;
- Familiar with service mode and service operation flow for consumer electronics industry in Portugal, and sensitive for consumers requirement;
- Familiar with consumer electronics products functions and technical problem handling experience;
- Strong data analysis ability, including service cost and business data;
- Good communication ability/ strong execution and pushing force.