quality assurance expert - german em lisboa

data de publicação
tania correia, randstad portugal
tipo de emprego
candidate-se agora

detalhes da oferta

data de publicação
Serviços de apoio ao cliente
tipo de emprego
número de referência
tania correia, randstad portugal

oportunidade de emprego

Our Client is a global organization with centers on 3 continents and in 7 countries. They are all about transparency, modesty and growth. They also strongly believe in Fun@Work, so much they have made it one of their core values.
They have the best possible clients in gaming, high tech, travel, retail, finance and other key industries.

They want to admit for immediate entry: a Quality Assurance expert - German



We are looking for people who are passionate for customer managements and have:

-12th grade (preferential);
-Experience as a quality analyst (preferential);
-Experience as coach (preferential);
-Good communication skills;
-Ability to work under pressure;
-Fluent in English (B2 Level);
-Fluent in German (C1 level).

principais responsabilidades

In a back-office environment you will have to monitoring the quality of agents' work relative to their SLA's and coach them.


What We Offer:

-Contract with the final client;
-Base salary: 1450€/ month;
-Meal allowance: 7€/ day;
-Quarterly bonus - up to 15% from the 3 month salaries (paid after evaluation month (on the 4th month);
-Working Schedule: Monday to Friday (9am to 6pm), as well as any other combination up to 3 shifts round-the-clock.