Provide HR input to the business plan of the hotel and control the HR components of this plan on an ongoing basis.
Prepare the HR Budget for input into the overall hotel budget.
Provide the HR forecast on a monthly basis. Analyze, with the GM, the deviation on the payroll costs;
Ensure that the company HR operational policies and processes are adhered to and continually improved.
Manage all activities concerning the sourcing & recruitment of staff, performance management, staff discipline, and administration.
Manage the HR operation based on a detailed and up-to-date understanding of local labour law.
Supervise and coordinate all matters of work permits and visas.
Maintain full records of each person’s employment history, both online and in paper form, and ensure all such information is kept confidential.
Liaise with the L&D Manager to identify staff training and development needs, and support the implementation of the hotel Training Plan to meet these needs.
Implement corporate policies, and put in place local policies & processes for salaries and benefits
Implement and monitor employee incentive bonus schemes.
Manage the communication of key messages, business strategy, and vision and values to all staff. Promote employee communication activities and channels, to encourage and enable feedback from staff.
Set up and be the primary point of contact for the employee communications committee. Maintain a positive relationship with staff representatives.
Ensure employee grievances, disciplinary procedures are monitored.
Lead the implementation of employee recognition schemes.
Ensure that the hotel is effectively using the computer system purchased for Human Resource administration, including the Management Information and reporting capability of the product.
Be responsible for the accurate maintenance of information used in the Human Resources Information System (HRIS) including payroll, personnel details, leave and attendance.
Supervise and coordinate all matters of staff accommodation, facilities, and transport.
Supervise and coordinate all matters of adherence to HH&S policy.