german customer support expert em lisbon

data de publicação
contacto
teresa pereira almeida, randstad portugal
tipo de emprego
permanentes
candidate-se agora

detalhes da oferta

data de publicação
local
lisbon
empregos
Serviços de apoio ao cliente
tipo de emprego
permanentes
número de referência
RO-2019-59799
contacto
teresa pereira almeida, randstad portugal

oportunidade de emprego

Randstad Shared Services is currently recruiting Customer Support Specialists for our client, a world-known service that allows you to cook like a real chef, delivering sustainable boxes of fresh ingredients and recipes right at your door.

competências

German proficiency (mandatory)
Experience in customer support (plus)
Can-do attitude
Enthusiasm
Problem solver
Bias for action
Loves food.

principais responsabilidades

Your main function will consist in helping customers make purchasing decisions, provide support post-purchase and help them understand and implement their products to ensure their experience is consistently positive the entire time.

What will be expected of you?

• Build a sustainable and mutually beneficial relationship between customers and your brand.
• Handle customer requests, questions, and complaints on a variety of support channels.
• Provide troubleshooting assistant to customers
• Keep track of customer expectations and recurring issues.
• Follow up with customers after resolving their issues.

oferta

attractive salary + meal allowance
relaxed multicultural work environment
open plan offices
weekly team events & updates