digital operations team leader (m/f) em lisbon

data de publicação
contacto
magda santos, randstad portugal
tipo de emprego
permanentes
candidate-se agora

detalhes da oferta

data de publicação
local
lisbon, lisboa
empregos
Tecnologias de Informação
tipo de emprego
permanentes
número de referência
RP-2018-57190
contacto
magda santos, randstad portugal
candidate-se agora

oferta de emprego

Our client is a Digital Services Multinational Company sector that is looking to expand its business hiring of a Digital Operations Team Leader (m/f).

Responsibilities:

• Providing web service delivery to the client and conducting direct client interactions;

• Leading and providing guidance to the Account Manager and the team;

• Taking part in daily operations and support Account Manager on planning, resourcing and following up KPIs of the team members;

• Implementing and improving processes and procedures;

• Managing client feedbacks.


Offer:
• Direct contract with our client.

competências

Requisites:

Masters or Bachelors degree in relevant discipline (Business Administration, Economics);

Minimum of 3 years experience in account / content / customer relationship management as a team leader, preferably within a fast-changing international environment as similar to web / digital sector;

Strong interpersonal, leadership and people management skills;

Fluency in English;

Strong analytical skills;

Financially literate, with solid business acumen.