customer support expert em carnaxide

data de publicação
lia haddad, randstad portugal
tipo de emprego
candidate-se agora

detalhes da oferta

data de publicação
carnaxide, lisboa
Serviços de apoio ao cliente
tipo de emprego
número de referência
lia haddad, randstad portugal

oportunidade de emprego

Have you ever imagine yourself being part of a team that is fundamentally changing the way people communicate, collaborate, watch TV and explore the universe through the internet?
Have you ever wished for a world with unlimited bandwidth?
And how would you like to work for a company that is shaping the world of tomorrow through advanced technology?

If this excites you, come take a look at the perfect opportunity that we have for you!

Randstad was challenged by Infinera to find the best talents to a Client Support Expert position in their facilities in Carnaxide giving support to very important clients of their own like AT&T

If you think you have what it takes, apply now!


What you need to apply:

- Proficiency in English and Spanish (advanced);
- Intermediate level of Portuguese;
- Availability and will to work in shifts (8h-17h and 15h-24h);
- At least 2 years of previous experience in customer support positions;
- Excellent customer service orientation;
- Good communication skills (verbal and written);
- Team player;
- Knowledge of technical equipments desirable but not mandatory.

principais responsabilidades

What you will do:

- Enterprise client management (AT&T, Amazon, among others);
- Be the first point of contact for clients by phone when there is a technical issue with equipments;
- Handle tickets and requests as they arrive and hand off to responsible service areas as appropriate.


What you´ll get:
- Integrate a renowned company in a multicultural environment;
- Good salary and benefit pack to be agreed upon experience showed on interview;
- Free parking on Infinera´s facilities;
- Outsourcing contract with Randstad.