customer support expert em carnaxide

data de publicação
contacto
lia haddad, randstad portugal
tipo de emprego
temporários
candidate-se agora

detalhes da oferta

data de publicação
local
carnaxide, lisboa
empregos
Serviços de apoio ao cliente
tipo de emprego
temporários
número de referência
RO-2019-71420
contacto
lia haddad, randstad portugal

oportunidade de emprego

Have you ever imagine yourself being part of a team that is fundamentally changing the way people communicate, collaborate, watch TV and explore the universe through the internet?
Have you ever wished for a world with unlimited bandwidth?
And how would you like to work for a company that is shaping the world of tomorrow through advanced technology?

If this excites you, come take a look at the perfect opportunity that we have for you!

Randstad was challenged by Infinera to find the best talents to a Client Support Expert position in their facilities in Carnaxide giving support to very important clients of their own like AT&T

If you think you have what it takes, apply now!

competências

What you need to apply:

- Proficiency in English and Spanish (advanced);
- Intermediate level of Portuguese;
- Availability and will to work in shifts (8h-17h and 15h-24h);
- At least 2 years of previous experience in customer support positions;
- Excellent customer service orientation;
- Good communication skills (verbal and written);
- Team player;
- Knowledge of technical equipments desirable but not mandatory.


principais responsabilidades

What you will do:

- Enterprise client management (AT&T, Amazon, among others);
- Be the first point of contact for clients by phone when there is a technical issue with equipments;
- Handle tickets and requests as they arrive and hand off to responsible service areas as appropriate.

oferta

What you´ll get:
- Integrate a renowned company in a multicultural environment;
- Good salary and benefit pack to be agreed upon experience showed on interview;
- Free parking on Infinera´s facilities;
- Outsourcing contract with Randstad.