customer support expert - english speakers em lisbon

data de publicação
teresa pereira almeida, randstad portugal
tipo de emprego
candidate-se agora

detalhes da oferta

data de publicação
Serviços de apoio ao cliente
tipo de emprego
número de referência
teresa pereira almeida, randstad portugal
candidate-se agora

oportunidade de emprego

Randstad Shared Services is currently recruiting Customer Support Specialists for our client, a world-known service that allows you to cook like a real chef, delivering sustainable boxes of fresh ingredients and recipes right at your door.

Your main function will be helping customers make purchasing decisions to providing support post-purchase to help them understand and implement their products to ensuring their experience is consistently positive the entire time.

What will be expected of you?

• Build a sustainable and mutually beneficial relationship between customers and your brand.
• Handle customer requests, questions, and complaints on a variety of support channels.
• Provide troubleshooting assistant to customers
• Keep track of customer expectations and recurring issues.
• Follow up with customers after resolving their issues.
• 24h shifts



English proficiency (mandatory)
Experience in customer support (preferential)
Can-do attitude
Problem solver
Bias for action
Loves food.

Our client is working with communities worldwide so working times flexibility is a must as you may be working with the Australian and USA markets.