Is helping others part of your DNA? Would you like to work in a company focused on customer experience?
Our client is looking for future employees who want to be part of this adventure.
If you think this applies to you, join us!
customer support agent - italian/english.
- publicado há 3 dias
- data limite 12 junho 2022
responsabilidades chave
- Create and maintain case management records of daily problems;
- Build expert and dynamic knowledge of company products and services;
- Research information using available resources to satisfy customer inquiries;
- Build rapport with customers by engaging with them in an inviting, friendly, and professional manner;
- Respond quickly, professionally, and accurately to all customer inquiries regarding requests, incidents, status updates, and complaints;
competências
- fluency in both italian and english, spoken and written;
- IT knowledge;
- problem solving skills;
- critical thinking;
- interest in communicating with different cultures;
- knowledge related to troubleshooting performance issues and identifying performance bottlenecks.
principais benefícios
What we have to offer you:
- equipment provided by our cliente (laptop, headset, backpack, etc.);
- hybrid working model - first months with the need to be present in the office;
- health insurance;
- extra days off (e.g. birthdays);
- base salary of 1400€;
- meal allowance of 7.63€/ per day;
- rotative schedules and days off;
We hope this role sounds exciting and could be your next step. If so, we’d love to meet you.
o processo de candidatura.
Saiba o que acontece depois da sua candidatura e o que fazemos para o ajudar a conseguir aquele emprego.
entre em contacto.
estamos aqui para ajudar com as suas questões.
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