Do you like helping people and are you fluent in Dutch?
Then we have the ideal offer for you.
Our client is a French multinational company seeking a Customer Support Agent for one of the world's largest companies in lighting for professionals, consumers and lighting for the Internet of Things.
Interested?
customer support advisor.
- publicado há 3 dias
- data limite 5 junho 2022
responsabilidades chave
- Solve technical questions or problems posed by customers via telephone or email or other channels in a friendly and efficient manner;
- Identify and analyze the technical issue of the customer by showing active listening and asking clear and concise questions;
- Provide good customer service with the aid of high-quality technical knowledge and the technical knowledge gained from the internal training and support systems;
- Per each customer contact gather and document all relevant information into the system to ensure a high level of service is delivered;
- Keep up to date with all new developments in the technical area, networks and consumer electronics relating to the position;
competências
- Native or Proficient dutch (C2);
- Fluency in English (B2);
- Excellent writing and verbal communication skills;
- Demonstrate patience when communicating and solving issues;
- Treat all data and personal information with the utmost confidentiality;
- Proactive, self-motivated and a great team player;
principais benefícios
What do we have for you?
- Signing Bonus of 3000€
- Base salary of 1000€ per 14 months
- Performance Bonus up to 200€ per 12months
- Meal Allowance of 7.23€ per day
- Location: Lisbon (Oriente) or homeworking
- Health Insurance
- Relocation Package: flight ticket reimbursement after 6 months + apartment room with rent of 280€ for 6 months (discounted directly from the payslip)
o processo de candidatura.
Saiba o que acontece depois da sua candidatura e o que fazemos para o ajudar a conseguir aquele emprego.
entre em contacto.
estamos aqui para ajudar com as suas questões.
AC
ana couto
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