customer service agent - english speaker (m/f) em vila nova de gaia.

data de publicação
contacto
eva carolina gomes pereira, randstad portugal
tipo de emprego
permanentes
candidate-se agora

detalhes da oferta

data de publicação
local
vila nova de gaia., porto
empregos
Administrativa e Secretariado
tipo de emprego
permanentes
número de referência
RS-2017-44695
contacto
eva carolina gomes pereira, randstad portugal
candidate-se agora

descrição da oportunidade

A Randstad Recursos Humanos seleciona para prestigiada empresa cliente um Customer Service Agent Spanish/English (M/F) - Vila Nova de Gaia.

Reporting to the Branch Manager, the Customer Service Agent will be in charge with the following main tasks :
-Co-ordinate the customer order fulfillment process by identifying, recording and maintaining all appropriate customer, product and delivery information;
-Effectively manage all email/call communications directed to the assigned perimeterL;
-Maintain clear and effective communication with drivers and customers, communicating accurate information;
-Actively work & co-operate with day shift departments to ensure all customers expectations are met.

- Contrato 3 meses de momento, com possibilidade de ficar na empresa;
- Horário diurno.

competências

Requirements:

-Customer oriented approach & strong communication skills in order to deliver accurate information;
-Ability to work to tight deadlines and maintain clear focus upon priorities;
-Team spirit, listening and understanding the others;
-Bilingue: Spanish and English Mandatory , additional languages skills will be considered as added value (Spanish and French);
-Ability to handle difficult situations;
-Must be organized and calm in a stressful situation.