Applies specialist knowledge in performing and reviewing specific processes and procedures within and across departments, to support achievement of divisional and corporate goals. Participates/leads in the design, development and implementation of processes within area of expertise.
Develops and maintains knowledge in relevant client principles, processes, tools and best practices; current and
forthcoming external requirements or developments (can include Country/US/EMEA regulations). Applies knowledge to
investigate and resolve complex problems or exception situations. For very complex or critical issues, works under
appropriate guidance. Shares knowledge with peers and management, which may include providing advice on the
application of procedures or the interpretation and application of rules. Develops and delivers training for internal
customers or vendors within area of expertise as appropriate. Advises on impact of initiatives on compliance or legislative