crm consultant (m/f) em lisboa

data de publicação
contacto
carolina picarra, randstad portugal
tipo de emprego
permanentes
candidate-se agora

detalhes da oferta

data de publicação
local
lisboa
empregos
Tecnologias de Informação
tipo de emprego
permanentes
número de referência
RP-2019-61393
contacto
carolina picarra, randstad portugal
candidate-se agora

oferta de emprego

Randstad Professionals is the brand of Randstad Group focused on the recruitment of Middle & Top Management.
Our client is a technology and service provider focused on creating value for its clients with operations in Portugal, Brazil, United Kingdom and United States.
Our client is looking for a CRM Consultant to join their CRM team.

Responsibilities:

- Manage and monitor the evolution of a CRM system;

- Interact with integration analysts / architects to understand software requirements and
assess their impact on processes that support the application;

- Manage application evolution needs and define solutions for new functionalities and
integrations;

- Prepare and test new versions of the CRM system;

- Provide assistance for the escalation of incidents related to the use of the application as
well as its local resolution;

- Ensure effective communication with all levels of technical and departmental resources;

- Interact with multiple priorities in an extremely dynamic environment, initiating necessary tasks and ensuring complete follow-up;

Offer:
Excellent opportunity to be involved in an attractive project.

competências

Profile:

- Degree in Computer Engineering, Management, Informatics Management, Systems Engineering, Mathematics or Applied Mathematics;

- 2+ years professional experience in CRM projects;

- Functional and technical design of CRM solutions;

- Proven experience in implementation and integration projects;

- Knowledge in Microsoft Dynamics CRM will be valued;

- Knowledge in GDPR is valued;

- Good analytical, organizational and planning skills;

- Excellent communication and customer orientation skills;

- High sense of responsibility and rigor in the execution of tasks;

- Pro-activite and team spirit;

- Fluency in English.