As Business Relationship Manager support, you are accountable for the deliverables defined by the
BRMs in order to respond to the Business requirements in terms of Extended Enterprise needs.
Your main tasks will be:
1/ BRM support / project - complex activity
Support the BRM in all the steps of the project lifecycle:
Support BRM on project solution analysis, identifying use cases and potential risks and opportunities.
Understand correctly the need and check the global required information (company registered, dWP/dNES existing, …);
Support projects meetings as appropriate and as per BRMs request, ensure EE inputs for the meeting are ready, Minutes of Meetings are done within the week following the meeting.
Manage all the suppliers onboarding tasks as defined by the Extended Enterprise solutions referential and as planned with the BRM;
Put in place the proper reporting/trackers and ensure it is updated as defined with BRM and following key project milestones;
Regular information gathering: Track all the required information linked to the other EE teams (Application enablement, Partner Enablement, DaaS, …);
Support BRM is creating Steering Committee presentations;
Support early life support to Suppliers and handover preparation;
Ensure continuous communication with BRM as appropriate;
2/ BRM - Customer support- on demand activities:
As BRM support, you will be requested to support our daily business by completing Extended Enterprise related tasks in order to allow proper suppliers’ boarding and give on demand guidance to our business on EE solutions and processes.
Prerequisite: prior to launch activities, ensure proper demand analysis and log into a tracker tool for
Activities will be
Develop and maintain proper reporting means to follow up the activity and ensure on time
communication with BRMs;
Provide global support and answer to awareness on Extended Enterprise solutions and process to Suppliers and Business;
EE administration tasks for Partners’ deployment, creation and update of the official documentation;
Request analysis: clarify all the inputs of the topic (mail exchange, EE tools check, meetings…)
If deemed necessary: forward request to the appropriate team in charge; Or meeting to provide support
Airbus activity leader (business) support:
Request analysis: clarify all the inputs of the topic (mail exchange, EE tools check, meetings…);
If deemed necessary: forward request to the appropriate team in charge Or meeting to provide support
Run mode support: Continuous customer care support on some specific business area.