Do you have a passion for the automotive industry? Are you fluent in German and English? Do you enjoy helping others and do you have experience in customer support? You can't miss this unique opportunity in a growing company.
...
Do you have a passion for the automotive industry? Are you fluent in German and English? Do you enjoy helping others and do you have experience in customer support? You can't miss this unique opportunity in a growing company.
responsabilidades chave
Receiving all claims submitted by customers who bought cars internationally; When eligible, evaluate the claims received by individual buyers based on internal info and/or proofs provided by buyers; Follow-up of open claims when an information is pending to settle a case (missing info from buyers / additional info from selling country needed) or when a claim is set to be closed but require a payment to the buyer; Provide an answer to the buyer of the case settlement based on the evidence and internal checks made upon claim evaluation (answer should be given to the buyer by email); Ensure all actions mentioned above are being addressed and followed-up in a timely manner to meet the commitment.
competências
high school diploma (mandatory); call center experience (elimination); native german; advanced English (C1); resilience and commitment to the project; customer focus; customer orientation;
principais benefícios
What do we have to offer you?
- base salary of €1700; - food allowance of €5/ per day worked; - health insurance; - Monday to Friday, from 08:00 to 17:00; - hybrid working model;
o processo de candidatura.
Saiba o que acontece depois da sua candidatura e o que fazemos para o ajudar a conseguir aquele emprego.
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candidate-se com a Randstad.
Candidatar-se a um emprego nunca foi tão fácil. Vamos analisar o seu CV de acordo com a vaga a que se candidatou.
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vamos entrar em contacto.
Um dos nossos especialistas de recrutamento vai entrar em contacto para conversarem sobre a sua candidatura e os seus objetivos de carreira.
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a registá-lo.
Se nunca trabalhou connosco, vamos precisar de informações adicionais para completar o seu perfil.
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verificação de conformidade.
De seguida, precisamos apenas de verificar algumas coisas - vamos fazer as verificações de conformidade e vamos mantendo-o atualizado.
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verificar referências e histórico.
Como parte do processo de recrutamento, vamos contactar as referências que nos indicou.
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o emprego perfeito para si.
A nossa equipa de especialistas vai marcar uma entrevista para a função a que se candidatou, ou, se encontrarem uma oportunidade melhor, vão também sugerir alternativas.
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a entrevista.
Vamos garantir que está completamente preparado para a sua entrevista e que sabe tudo o que o espera - boa sorte!
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comece o seu novo emprego.
Parabéns, está pronto para começar o seu novo emprego. A equipa vai garantir que está preparado para o seu primeiro dia.
Are you fluent in German and have advanced English skills?Do you spend your days surfing the web and have lots of apps on your phone?We are looking for someone to review Apps's content.Join us!
Are you fluent in German and have advanced English skills?Do you spend your days surfing the web and have lots of apps on your phone?We are looking for someone to review Apps's content.Join us!
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quer receber oportunidades semelhantes?
Vamos mantê-lo atualizado com as ofertas semelhantes às suas pesquisas.
Obrigado por subscrever aos nossos alertas de emprego personalizados.