Do you have a passion for the automotive industry? Are you fluent in German and English? Do you enjoy helping others and do you have experience in customer support? You can't miss this unique opportunity in a growing company.
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Do you have a passion for the automotive industry? Are you fluent in German and English? Do you enjoy helping others and do you have experience in customer support? You can't miss this unique opportunity in a growing company.
responsabilidades chave
Receive all claims submitted by customers who have purchased cars internationally; Evaluate claims from individual buyers for eligibility based on internal information and/or evidence provided by buyers; Follow up on open claims when information is pending to settle a case (missing information from buyers / additional information needed from the selling country) or when a claim is scheduled for closure but requires payment to the buyer; Provide a response to the buyer regarding the settlement of the case based on the evidence and internal checks conducted during claim evaluation (responses should be communicated to the buyer via email); Ensure that all aforementioned actions are addressed and followed up on promptly to meet commitments.
competências
high school diploma (mandatory); call center experience (an advantage); native German; advanced English (C1); resilience and commitment to the project; customer focus; customer orientation;
principais benefícios
What do we have to offer you?
Competitive base salary; Meal allowance per working day; Monday to Friday schedule, from 8:00 AM to 5:00 PM; Hybrid work model (first month on-site); Opportunity for professional growth; Office located in the heart of Lisbon (Restauradores/Rossio).
o processo de candidatura.
Saiba o que acontece depois da sua candidatura e o que fazemos para o ajudar a conseguir aquele emprego.
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candidate-se com a Randstad.
Candidatar-se a um emprego nunca foi tão fácil. Vamos analisar o seu CV de acordo com a vaga a que se candidatou.
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vamos entrar em contacto.
Um dos nossos especialistas de recrutamento vai entrar em contacto para conversarem sobre a sua candidatura e os seus objetivos de carreira.
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a registá-lo.
Se nunca trabalhou connosco, vamos precisar de informações adicionais para completar o seu perfil.
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verificação de conformidade.
De seguida, precisamos apenas de verificar algumas coisas - vamos fazer as verificações de conformidade e vamos mantendo-o atualizado.
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verificar referências e histórico.
Como parte do processo de recrutamento, vamos contactar as referências que nos indicou.
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o emprego perfeito para si.
A nossa equipa de especialistas vai marcar uma entrevista para a função a que se candidatou, ou, se encontrarem uma oportunidade melhor, vão também sugerir alternativas.
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a entrevista.
Vamos garantir que está completamente preparado para a sua entrevista e que sabe tudo o que o espera - boa sorte!
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comece o seu novo emprego.
Parabéns, está pronto para começar o seu novo emprego. A equipa vai garantir que está preparado para o seu primeiro dia.
If you are fluent in German, with good English skills, and have the drive to be a trainer, a quality analyst or a team leader for a contact center/content review team, this is the offer for you.We are looking for German fluent candidates living in Lisbon, to join the team of a famous multinational company, in a project with one of the world's most famous social media platforms.
If you are fluent in German, with good English skills, and have the drive to be a trainer, a quality analyst or a team leader for a contact center/content review team, this is the offer for you.We are looking for German fluent candidates living in Lisbon, to join the team of a famous multinational company, in a project with one of the world's most famous social media platforms.
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Do you speak German and English fluently? Would you like to work in customer service?We are recruiting for one of the biggest social media platforms.Our client is the perfect place for creative people and you can be an important part of that.Do you feel up to this challenge?Don't miss this opportunity and join us!
quer receber oportunidades semelhantes?
Vamos mantê-lo atualizado com as ofertas semelhantes às suas pesquisas.
Obrigado por subscrever aos nossos alertas de emprego personalizados.